CHAPTER 1 What Is Healthcare Content Management? 21
Do You need HCM?
1. Does your medical and nursing staff spend more time searching for
necessary patient and treatment information than with the patients and
the treatments themselves?
2. Does your IT staff spend more time maintaining and servicing the many
subsystems than taking care of the really important things?
3. Do you work with more file formats in your institution than the amount
of diagnoses covered by the Diagnosis Related Groups (DRG) catalog?
4. Are you regularly upset by the »captivity« of medical data within certain
systems that makes it impossible to change systems?
5. Does the profitability of your facility suffer from too many duplicate
examinations
due to incomplete information about treatment history?
6. Worst case: did treatment errors occurred because the right information
was not in the right place at the right time?
If you have answered just three out of six questions with a »yes«, we recommend
that you seriously consider the concept of HCM.
Things You Should Know about HCM
In order for you to have the necessary basis for this inner debate, here you will
find important facts about HCM that will make your decision easier.
HCM consolidates data
HCM is a concept, an approach to shape the digitalization in the healthcare sector
in an intelligent and sustainable way. Intelligent means that data is stored in
such a way that it offers added value for users and patients. This added value is
based on the fact that all therapy-relevant data is available in a consolidated form,
which reduces medical malpractice as well as duplicate examinations, and maximizes
the patient’s quality of care. By sustainable we mean that the digital data
is available in a way that allows it to be managed permanently and comprehensively,
providing a reflection of patient history over many years. In order to achieve